Privacy Policy

This policy explains how Tourism Santiago Chile handles information when you use this independent guide. Linked transport, accommodation, experience and other external services have their own privacy practices.

Information you choose to provide

If an enquiry form is available, the name, email address and message you submit are used to receive and respond to your enquiry. Do not include passport details, payment-card information or sensitive documents in a general message. The Contact page states whether its form is currently available.

Newsletter service

Brevo provides email-update signup where that feature is available. Signing up is optional, and the submitted subscription information is used for the requested email updates. No subscription is created simply by visiting this website. Use the unsubscribe option in a newsletter to stop those messages.

This website does not load Brevo marketing-tracking or web-push scripts. The newsletter’s availability is separate from those optional services.

Technical information and storage

Hosting, security and operational services may process information such as network addresses, browser details, requested pages, timing and security events to deliver and protect the website. Necessary site functions may use cookies or similar storage. Browser settings can remove or restrict storage, which may affect forms or other functions.

Independent providers and external links

Where experience or accommodation content is available, its provider may process technical information needed to display or operate that feature. Following an external link takes you to another service. Read that provider’s own information before submitting personal details, making a booking or using its services.

Retention and requests

Submitted information is retained for the purpose for which it was collected and relevant administrative, security or legal needs. Applicable privacy rights depend on the circumstances and laws that apply to you. Use the available Contact option for a request about information handled by this website; information sufficient to identify and respond to the request may be needed.

Changes and questions

This policy may change as the website and its services change. The version published here describes this guide. For a question about the policy, use the Contact page. For information held by an independent booking or other external provider, contact that provider directly.